Now I'm confused

So the phone people came by yesterday. They put some kind of EM signal generator on the phone line. They traced it with some StarTrek sounding device that looked like it came from Radio Shack. They think it got cut somewhere along the line and never worked. So sad.

The solution? Well, there happened to be a mound of speaker wire back there that ran upstairs to the loft area. Naturally ... yeah, right. Anyways, they've turned 2 of them into a phone line, rewired the dangling speaker wires into a phone jack that they streched a phone line TO.

The confusing part: They didn't ask for any money. I'm guessing we're going to be billed.

Phone Repairs:

There is a phone jack in the entertainment hutch thing that's built into one wall here. It's nice. We can hide the TV and moderate our TV habits a bit. However, we had to drill some holes for wire and power to some of the shelves, but life's not perfect.

Anyway... there's also a phone jack there. This would be good since the Cable (for some reason) and the TiVo need to dial out ocassionally. What would be better is if they worked. We added the local Bell's "Line Insurance" with the thought that this would come in handy.

However, I just made a potentially expensive appointment. If the first technician who comes sometime between the crack of dawn and 8pm can fix it, there will be a charge of $85 the first half and $30 for each addittional 15 minutes. If they have to call an second technician to do it, that tech will charge a flat fee of $95.

Am I alone or does this not make sense.

Could it have possibly been more if we didn't have the insurance? Why does the second guy get a flat fee? What's going on here?

Oh dear God! It's actually cold here! It's like a brisk 54 deg F right now and it's going to stay around the 50's and 60's! This is only October!

I can't take the trash out in Shorts and a T-Shirt anymore!